Technical Account Manager | Digital Transformation & Networking

Vodafone; Ohio; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Private Health & Medical Insurance

Hybrid work model

Learning resources & trainings

Parental leave

Remote work equipment

Job summary

Vodafone is hiring for a role that blends technical leadership with commercial acumen across IT and telecommunications projects. You will investigate customer needs, propose end-to-end solutions, and drive proposals and RFP responses with internal teams and external partners.

You will guide discussions on WAN/LAN, security, cloud, and Microsoft Teams Telephony, while maintaining strong relationships with customers and Account Managers to hit sales targets and support long-term digital

Qualifications

• Previous working experience in a similar position in a Telecommunications or IT company.
• Ability to understand the customer’s IT operation model and propose solutions for WAN/LAN networking (SDWAN/SDLAN), Security (SASE) as well as Network Security (NGFW, DDoS), Cloud and Microsoft Teams Telephony
• Experience in technical writing for the above, both in Greek and English
• Ability and interest to learn about the latest business services and products.
• Very good interpersonal skills and ability of fluent communication with customers and partners.
• Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines

Responsibilities

• Investigate Corporate/SME customer needs and propose technical solutions.
• Lead technical and commercial discussions with customers and internal teams; prepare and present proposals and RFP responses.
• Coordinate with internal and external partners to deliver technical solutions.
• Collaborate with Account Managers to achieve sales targets.
• Become the long-term contact for customers' digital transformation journey and IT lifecycle.

Skills

Telecom/IT experience

WAN/LAN networking

Security (SASE)

Cloud

Microsoft Teams Telephony

Technical writing

Fluent English

Interpersonal skills

Results oriented

Job description

Vodafone is hiring for a role that blends technical leadership with commercial acumen across IT and telecommunications projects. You will investigate customer needs, propose end-to-end solutions, and drive proposals and RFP responses with internal teams and external partners.

You will guide discussions on WAN/LAN, security, cloud, and Microsoft Teams Telephony, while maintaining strong relationships with customers and Account Managers to hit sales targets and support long-term digital