Technical Account Manager - Data & AI Solutions

PAR Technology; Illinois; Remote; USD 180,000 - 240,000; Full time

Job summary

PAR Technology Corporation seeks a Director of Technical Operations and Delivery to lead enterprise data integration and delivery for top clients. You will own scoping, implementation, and ongoing technical success across partner ecosystems.

You will design scalable data pipelines, optimize ETL, and guide teams in Python, SQL, and AWS services. A strong client-facing presence and Agile practices are essential to accelerate value delivery.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• Master's degree in CS/Data Science or related field preferred.
• 5+ years in data engineering/solutions engineering roles with enterprise clients.

Responsibilities

• Educate clients on platform capabilities, integration best practices, and data governance standards.
• Proactively manage client communication, expectations, and roadmaps.
• Document solutions and processes clearly in Confluence or internal wikis.
• Design, build, and optimize scalable data pipelines and ETL workflows.
• Develop in Python using libraries like pandas, numpy, polars, pyspark, and boto3.
• Leverage AWS services including S3, EC2, Redshift, Athena, Glue, EMR, EventBridge, Batch, and CloudWatch.
• Write efficient, production-grade SQL for data transformation and analysis.
• Manage CI/CD pipelines using GitHub, Jenkins, and Docker.
• Follow Agile best practices using Jira and contribute to a DevOps culture.
• Troubleshoot and resolve complex data issues across AWS services, data pipelines, and codebases.

Skills

SQL

Python

AWS

Data pipelines

ETL

Airflow

Jira

GitHub

Docker

Education

Bachelor's degree in CS/Engineering or related field

Master's degree in CS/Data Science or related field

Tools

Snowflake

Redshift

Athena

GitHub

Jira

Docker

Job description

PAR Technology Corporation seeks a Director of Technical Operations and Delivery to lead enterprise data integration and delivery for top clients. You will own scoping, implementation, and ongoing technical success across partner ecosystems.

You will design scalable data pipelines, optimize ETL, and guide teams in Python, SQL, and AWS services. A strong client-facing presence and Agile practices are essential to accelerate value delivery.