Technical Account Manager, Data & AI Enablement (Remote)

PAR Technology; Minneota (MN); Remote; USD 120,000 - 160,000; Full time

Job summary

PAR Technology Corporation is seeking a Technical Account Manager/Partner (Data) Engineer to join our Partner Engineering team. This client-facing role owns data integration projects from scoping through implementation and ongoing support, collaborating with Customer Success, Product, and Engineering to solve data challenges.

Remote-friendly with multiple U.S. locations and the flexibility to work across time zones.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field.
• 3+ years in a technical role with direct client interaction.

Responsibilities

• Act as the main technical liaison for clients, ensuring long-term success and high satisfaction.
• Translate complex technical concepts into clear updates for non-technical audiences.
• Work cross-functionally with internal teams to resolve technical issues and align on requirements.
• Educate clients on platform capabilities, integration best practices, and data governance standards.
• Proactively manage client communication, expectations, and roadmaps.
• Document solutions and processes clearly in Confluence or internal wikis.
• Translate business requirements into technical solutions and clearly communicate those solutions to clients.
• Design, build, and optimize scalable data pipelines and ETL workflows.
• Develop in Python using libraries like pandas, numpy, polars, pyspark, and boto3.
• Leverage AWS services including S3, EC2, Redshift, Athena, Glue, EMR, EventBridge, Batch, and CloudWatch.
• Write efficient, production-grade SQL for data transformation and analysis.
• Manage CI/CD pipelines using GitHub, Jenkins, and Docker.
• Follow Agile best practices using Jira and contribute to a DevOps culture.
• Troubleshoot and resolve complex data issues across AWS services, data pipelines, and codebases.

Skills

SQL

Python

AWS

Data Pipelines

Data Modeling

Communication

Git/GitHub

Education

Bachelor's degree in CS/Engineering

Master's degree in CS/Data Science (preferred)

Tools

Snowflake

Redshift

Athena

Airflow

Terraform

CloudFormation

Kubernetes

Confluence

Job description

PAR Technology Corporation is seeking a Technical Account Manager/Partner (Data) Engineer to join our Partner Engineering team. This client-facing role owns data integration projects from scoping through implementation and ongoing support, collaborating with Customer Success, Product, and Engineering to solve data challenges.

Remote-friendly with multiple U.S. locations and the flexibility to work across time zones.