Technical Account Manager - Cloud Solutions & Client Growth

Northwind Premier LLC; San Jose (CA); On-site; USD 70,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Northwind Premier LLC in San Jose, CA is seeking a Technical Account Manager to manage client relationships, ensuring successful implementation and support of cloud services and IT infrastructure solutions. You will collaborate with sales and engineering teams to deliver exceptional service and drive growth in a dynamic team environment.

The role requires a bachelor’s degree in a related field and 3–5 years of account management or technical sales experience, with strong communication and

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 3–5 years of experience in account management or technical sales.
• Excellent communication and problem-solving skills.
• Strong ability to manage client relationships and collaborate with cross-functional teams.

Responsibilities

• Build and maintain strong relationships with key clients.
• Provide technical expertise and support to clients.
• Collaborate with sales and engineering teams to meet client needs.
• Monitor client satisfaction and address any issues promptly.
• Participate in sales cycles and contribute to business development.
• Stay up-to-date with industry trends and best practices.
• Provide regular reports on client activities and performance.
• Attend and present at industry conferences and events.

Skills

Communication

Problem solving

Client relationships

Technical sales

Education

Bachelor's degree (CS/IT related)

Job description

Northwind Premier LLC in San Jose, CA is seeking a Technical Account Manager to manage client relationships, ensuring successful implementation and support of cloud services and IT infrastructure solutions. You will collaborate with sales and engineering teams to deliver exceptional service and drive growth in a dynamic team environment.

The role requires a bachelor’s degree in a related field and 3–5 years of account management or technical sales experience, with strong communication and