Technical Account Manager

Northwind Premier LLC; San Jose (CA); On-site; USD 70,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Northwind Premier LLC in San Jose, CA is seeking a Technical Account Manager to manage client relationships, ensuring successful implementation and support of cloud services and IT infrastructure solutions. You will collaborate with sales and engineering teams to deliver exceptional service and drive growth in a dynamic team environment.

The role requires a bachelor’s degree in a related field and 3–5 years of account management or technical sales experience, with strong communication and

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 3–5 years of experience in account management or technical sales.
• Excellent communication and problem-solving skills.
• Strong ability to manage client relationships and collaborate with cross-functional teams.

Responsibilities

• Build and maintain strong relationships with key clients.
• Provide technical expertise and support to clients.
• Collaborate with sales and engineering teams to meet client needs.
• Monitor client satisfaction and address any issues promptly.
• Participate in sales cycles and contribute to business development.
• Stay up-to-date with industry trends and best practices.
• Provide regular reports on client activities and performance.
• Attend and present at industry conferences and events.

Skills

Communication

Problem solving

Client relationships

Technical sales

Education

Bachelor's degree (CS/IT related)

Job description

Northwind Premier LLC, a leading technology solutions provider, is seeking a Technical Account Manager in San Jose, CA. This full-time position offers a salary range of $70,000 to $101,156.

As a Technical Account Manager, you will manage client relationships, ensuring successful implementation and support of our cloud services and IT infrastructure solutions. You will collaborate with sales and engineering teams to deliver exceptional service.

In San Jose, CA, you will immerse yourself in a dynamic work environment, collaborating closely with a team of seasoned professionals. This role is not just about performing your duties; it's about growing and evolving within a supportive and innovative team. You'll have the chance to take on new challenges, learn from experienced colleagues, and contribute to a culture that values continuous improvement and development. The opportunities for career growth are vast, with clear paths for advancement and professional development. Whether you're looking to expand your skill set or take on more responsibilities, this role provides a platform for you to thrive and succeed.

The salary range for this position is between $70,000 and $101,156 per year, providing a competitive compensation package. Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, to support their well-being. Additionally, retirement plans are offered to help them save for their future. The role also includes opportunities for professional development, allowing employees to enhance their skills and advance their careers within the organization.

• Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, to support their well-being.
• Additionally, retirement plans are offered to help them save for their future.
• The role also includes opportunities for professional development, allowing employees to enhance their skills and advance their careers within the organization.

To be successful in this role, you should have a bachelor's degree in a related field, 3-5 years of experience in account management or technical sales, and strong communication and problem-solving skills.

The application process is open to all qualified individuals, and there are no specific requirements regarding age, gender, or educational background. Application deadline is November 23, 2026.

Responsibilities:

• Build and maintain strong relationships with key clients.
• Provide technical expertise and support to clients.
• Collaborate with sales and engineering teams to meet client needs.
• Monitor client satisfaction and address any issues promptly.
• Participate in sales cycles and contribute to business development.
• Stay up-to-date with industry trends and best practices.
• Provide regular reports on client activities and performance.
• Attend and present at industry conferences and events.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years of experience in a technical account management role.
• Strong understanding of cloud services and IT infrastructure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proven track record of meeting and exceeding client expectations.
• Familiarity with project management tools and methodologies.
• Certifications in relevant technologies are a plus.