Technical Account Manager at Enterprise Procurement SaaS

Grey Matter Recruitment; Town of Florida (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Grey Matter Recruitment is seeking a leader to build and run a brand-new Technical Account Management function for enterprise customers. You will own technical relationships, troubleshoot APIs and data migrations, and collaborate with Engineering, Professional Services and Customer Success to deliver complex integrations.

Ideally you bring TAM, Solutions Engineer, or PS experience, with strong API and enterprise SaaS knowledge.

Qualifications

• Experience as a TAM, Solutions Engineer or in Professional Services.
• Strong API, integration and enterprise SaaS knowledge.
• SQL and C++ experience is a plus.

Responsibilities

• Own technical relationships with enterprise customers.
• Troubleshoot APIs, integrations and data migration.
• Partner with Engineering, Professional Services & Customer Success.
• Support complex customer projects and custom integrations.
• Shape a brand-new post-sales technical function.

Skills

APIs & Integrations

Enterprise SaaS

SQL

C++

Job description

Lead a brand-new TAM function and help enterprise customers solve complex technical challenges across APIs, integrations and custom SaaS solutions whilst building the skills to become a senior technical leader.

The Company

• Enterprise Procurement & Finance SaaS
• 1000+ enterprise customers globally
• Building a brand-new Technical Account Management function
• Excellent career development with direct leadership coaching

The Role

• Own technical relationships with enterprise customers
• Troubleshoot APIs, integrations and data migration
• Partner with Engineering, Professional Services & Customer Success
• Support complex customer projects and custom integrations
• Shape a brand-new post-sales technical function

Desired Skills & Experience

• Technical Account Manager, Solutions Engineer or Professional Services
• Strong API, integration and enterprise SaaS knowledge
• SQL, C++ experience beneficial