Technical Account Manager

Staffingine LLC; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Staffingine LLC is seeking a Technical Account Manager (TAM) to lead strategic customer engagements across the US and Canada. This contract role will coordinate program governance, risk management, and stakeholder communications, bridging cloud technology discussions with business outcomes to drive ROI and value for large-scale clients.

The TAM will work with cross-functional teams to ensure alignment, manage expectations, and support complex projects from initiation through delivery in a

Responsibilities

• Project Management, Agentic AI, SCRUM, stakeholder management
• Program Governance & Risk Management: Implement robust governance for complex, interconnected projects, proactively managing scope, budget, and timelines while mitigating risks on both waterfall and agile projects.
• Stakeholder Management & Communication: Expertly manage and communicate with diverse stakeholders, from engineers to executives, ensuring alignment and managing expectations.
• Business & Strategic Acumen: Connect program outcomes to tangible business value (e.g., ROI, TCO), thinking beyond project schedules to drive strategic customer goals.
• Technical Background: Possess solid cloud technology knowledge (infra, data, dev) to facilitate technical discussions, understand dependencies, and earn the trust of engineering teams.

Job description

Job Title: Technical Account Manager
Job Location: US and Canada
Job Type: Contract

Job Description

1. Role: Technical Account Manager (TAM)
2. Total Openings: 25 positions (5 per location)
3. Engagement Type: Full-Time Employee (FTE) & Third-Party Contract (TP) options available
4. Locations:
   
   1. Bay Area, CA
   2. Austin / Dallas, TX
   3. Atlanta, GA
   4. NY / NJ
   5. Toronto, Canada

Job Responsibilities

1. Project Management, Agentic AI, SCRUM, stakeholder management
2. Program Governance & Risk Management: Implement robust governance for complex, interconnected projects, proactively managing scope, budget, and timelines while mitigating risks on both waterfall and agile projects.
3. Stakeholder Management & Communication: Expertly manage and communicate with diverse stakeholders, from engineers to executives, ensuring alignment and managing expectations.
4. Business & Strategic Acumen: Connect program outcomes to tangible business value (e.g., ROI, TCO), thinking beyond project schedules to drive strategic customer goals.
5. Technical Background: Possess solid cloud technology knowledge (infra, data, dev) to facilitate technical discussions, understand dependencies, and earn the trust of engineering teams.