Technical Account Lead for Top-Tier AI Customers

n8n; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

n8n, the open workflow orchestration platform, is seeking a Senior Technical Account Manager to own the technical success of its strategic top-tier customers in the US. You will serve as a trusted technical advisor, ensuring healthy, scalable, and high-performing environments while driving long-term platform adoption.

You’ll partner with customers and internal teams to provide guidance and operational excellence from implementation through ongoing operations, acting as the dedicated technical

Responsibilities

• Act as the dedicated technical point of contact for a portfolio of strategic top-tier customers.
• Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
• Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
• Continuously assess deployments to identify risks around scalability, reliability, performance, and maintainability.

Job description

n8n, the open workflow orchestration platform, is seeking a Senior Technical Account Manager to own the technical success of its strategic top-tier customers in the US. You will serve as a trusted technical advisor, ensuring healthy, scalable, and high-performing environments while driving long-term platform adoption.

You’ll partner with customers and internal teams to provide guidance and operational excellence from implementation through ongoing operations, acting as the dedicated technical