Tech Writer III: Cloud API Docs & AI Automation

Socket.dev; Portland (OR); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com is seeking a skilled technical writer to own and optimize API documentation, developer guides, and best practices for AWS services from Portland, Oregon. You will collaborate with product managers, engineers, and service teams to translate complex concepts into clear content.

You will drive documentation standards, mentor writers, integrate AI-enabled automation, and measure content performance. This role requires a Master’s or equivalent in CS/Technical Writing with 2 years of

Qualifications

• Master’s degree or foreign equivalent in Computer Science, Technical Writing, or a related field and two years of experience in the job offered or related occupation.
• Employer will accept a Bachelor’s degree or foreign equivalent in Computer Science, Technical Writing, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of experience.
• Must have two years of experience in the following: (1) technical editor or writer of technical documentation with style guides; (2) content publishing tools to write, format, manage, publish high-quality content; (3) XML content and content authoring tools; (4) writing developer-focused documentation for cloud services or APIs; (5) CMS tools; (6) generative AI tools to optimize the process.

Responsibilities

• Own and maintain documentation and content strategy for AWS services.
• Create high-quality technical content including API docs, developer guides, tutorials, and best practices.
• Collaborate with product managers, engineers, and service teams to translate complex concepts into clear content.
• Establish and maintain documentation standards and best practices.
• Manage multiple documentation tasks with minimal oversight.
• Lead documentation projects for major feature launches and service improvements.
• Mentor other technical writers and review work for quality and consistency.
• Partner with localization teams to meet global audience needs.
• Engage with customers, gather data, and report content performance insights.
• Design processes for documentation effectiveness measurement.
• Drive content and product planning insights.
• Develop and implement AI-powered automation to optimize workflows.
• Integrate generative AI tools for content generation and feedback analysis.

Skills

Technical writing

Content publishing

XML content

APIs documentation

CMS tools

Generative AI

Education

Master’s degree in Computer Science/Technical Writing or related field

Bachelor’s degree with 5 years progressive experience

Tools

Content authoring tools

XML editors

Job description

Amazon.com is seeking a skilled technical writer to own and optimize API documentation, developer guides, and best practices for AWS services from Portland, Oregon. You will collaborate with product managers, engineers, and service teams to translate complex concepts into clear content.

You will drive documentation standards, mentor writers, integrate AI-enabled automation, and measure content performance. This role requires a Master’s or equivalent in CS/Technical Writing with 2 years of