Tech Training Lead: AI, Microsoft 365 & Process Improvement

Alloy Fasteners, Inc; Cranston (RI); On-site; USD 65,000 - 90,000; Full time

Job summary

Allesco Industries seeks a creative, technology-minded Trainer to shape how we train, share knowledge, and use technology across the organization. This hands-on role partners with HR, Quality, Tech, and department leaders to develop practical training for systems, processes, policies, and technology.

You will advance how we use Microsoft 365, Copilot, and AI, staying current as AI evolves, and turning knowledge into effective training resources for employees across locations.

Qualifications

• Strong training, communication, and presentation skills.
• Strong working knowledge of Microsoft 365, Microsoft Copilot and AI tools.
• Genuine interest in AI and a commitment to continually learning and experimenting with new capabilities.
• Ability to translate technology into practical ways employees can work more efficiently and collaboratively.
• Strong project management, organization and attention to detail.
• Creativity and the ability to develop engaging written, visual and video content.
• Ability to quickly learn new systems, processes and different areas of a business.
• A collaborative approach and ability to work effectively with employees, managers and subject-matter experts.
• Manage training projects and track progress, documentation, completion, and follow-up.
• Support training activities and documentation within our ISO 9001 quality environment.

Responsibilities

• Coordinate training initiatives across departments and locations.
• Develop practical training for Microsoft 365, Copilot, and AI focused on improving efficiency and collaboration.
• Stay current with evolving AI capabilities, including Copilot, chat prompts, agents, integrated apps, and emerging tools.
• Collaborate with HR, Quality, and department leaders on training for company policies, procedures, systems and processes.
• Create engaging written, visual, presentation and video training content.
• Conduct one-on-one and group training and support subject-matter experts in training their areas.
• Support onboarding, cross-training and new system or process rollouts.
• Manage training projects and track progress, documentation, and follow-up.
• Support training within our ISO 9001 quality environment.

Skills

Training skills

Communication skills

Presentation skills

Microsoft 365

Copilot AI

Project management

Cross-functional collaboration

Tools

Microsoft 365

Copilot AI

Job description

Allesco Industries seeks a creative, technology-minded Trainer to shape how we train, share knowledge, and use technology across the organization. This hands-on role partners with HR, Quality, Tech, and department leaders to develop practical training for systems, processes, policies, and technology.

You will advance how we use Microsoft 365, Copilot, and AI, staying current as AI evolves, and turning knowledge into effective training resources for employees across locations.