Technical Lead

Tata Consultancy Services; BLOOMINGTON (MN); On-site; USD 110,000 - 120,000; Full time

Job summary

Tata Consultancy Services in Bloomington, MN seeks a Copilot Lead Trainer to design, deliver, and govern Microsoft 365 Copilot training across the organization, enabling employees to maximize AI-powered productivity.

You will develop learning paths, create user guides and sessions, and drive adoption through targeted campaigns and metrics reporting.

Qualifications

• Experience delivering Microsoft 365 Copilot training and enablement.
• Ability to design role-based learning paths and materials.
• Strong facilitation and workshop delivery skills.
• Familiarity with change management for AI adoption.
• Microsoft 365 certifications preferred.

Responsibilities

• Deliver instructor-led training on Microsoft 365 Copilot.
• Conduct workshops, webinars, and hands-on learning sessions for employees at different skill levels.
• Develop role-based learning paths for business users, managers, and leadership teams.
• Create training content including presentations, user guides, videos, quick-reference materials, and FAQs.

Skills

Microsoft 365 Copilot

Prompt Eng

Training Delivery

Content Dev

Stakeholder Mgmt

Change Mgmt

AI Enablement

Comm/Presentation

LMS

Tools

Copilot

Job description

Job Description

Copilot Lead Trainer

Must Have Technical/Functional Skills

We are seeking a skilled and enthusiastic Microsoft Copilot Trainer to drive adoption and effective usage of Microsoft 365 Copilot across the organization. The ideal candidate will design and deliver training programs, create learning materials, conduct workshops, and help users maximize productivity through AI-powered capabilities in Microsoft 365 applications.

Roles & Responsibilities

Training & Enablement

• Deliver instructor-led training sessions on Microsoft 365 Copilot.
• Conduct workshops, webinars, and hands‑on learning sessions for employees at different skill levels.
• Develop role-based learning paths for business users, managers, and leadership teams.
• Create training content including presentations, user guides, videos, quick-reference materials, and FAQs.

Adoption & Change Management

• Drive user adoption of Microsoft Copilot through awareness campaigns and enablement initiatives.
• Identify business use cases and demonstrate practical Copilot scenarios.
• Gather user feedback and recommend improvements to training programs.
• Support organizational change management efforts related to AI adoption.

Technical Guidance

• Educate users on Copilot capabilities within:
• Microsoft Teams
• Outlook
• Word
• Excel
• PowerPoint
• OneNote
• SharePoint
• Train users on prompt engineering best practices.
• Explain responsible AI, data security, compliance, and governance practices.

Stakeholder Collaboration

• Work with business units to understand training requirements.
• Collaborate with IT, Digital Transformation, and Change Management teams.
• Provide periodic adoption and training effectiveness reports.

Preferred Qualifications

• Hands‑on experience with Microsoft 365 Copilot.
• Knowledge of Generative AI and Prompt Engineering concepts.
• Experience in user adoption, change management, or digital transformation projects.
• Microsoft certifications related to Microsoft 365, Copilot, Azure AI, or Modern Workplace.

Required Skills

• Microsoft 365 Copilot
• Prompt Engineering
• Training Delivery
• Content Development
• Stakeholder Management
• Change Management
• AI Adoption & Enablement
• Communication & Presentation Skills
• Learning Management Systems (LMS)

Salary Range- $110,000-$120,000 a year