Tech Systems & IT Support Intern

Woodhaventeam; Columbia Township (MO); On-site; USD 16,531 - 27,552; Part time

Job summary

Woodhaven Administration seeks an IT Intern to assist the IT department with day-to-day operations, asset management, and involvement in technology initiatives. This role offers hands-on experience across IT support, planning, and project execution in a collaborative environment.

You will help update the asset inventory, document licenses, set up devices, support Tier I tickets, and contribute to trainings and SOPs.

Qualifications

• 60+ hours completed toward IT/CS or related field.
• Basic understanding of computer hardware and software.
• Strong interpersonal and communication skills with end users.
• Good organizational skills and attention to detail.
• Willingness to learn and take direction.
• Ability to work independently and in a team.

Responsibilities

• Assist with maintaining IT asset inventory (hardware and software).
• Document hardware assignments, software licenses, and warranty statuses.
• Assist in implementing new IT systems or tools.
• Set up new devices and configure basic settings.
• Provide Tier I help desk support for incoming tickets and issues.
• Prepare IT SOP binder and documentation.
• Organize IT trainings and create training manuals.
• Label and organize equipment in storage and office areas.
• Other duties as assigned.

Skills

IT/CS coursework

Basic hardware & software

Interpersonal communication

Organizational skills

Willingness to learn

Teamwork and initiative

Background check eligibility

Education

60 hours IT/CS coursework

Job description

Woodhaven Administration seeks an IT Intern to assist the IT department with day-to-day operations, asset management, and involvement in technology initiatives. This role offers hands-on experience across IT support, planning, and project execution in a collaborative environment.

You will help update the asset inventory, document licenses, set up devices, support Tier I tickets, and contribute to trainings and SOPs.