IT Intern - Onsite

Sturgis Bank; Sturgis (MI); On-site; USD 20,664 - 30,307; Full time

Job summary

Sturgis Bank is offering an IT Intern role to gain hands-on experience in troubleshooting, systems administration, and technical support within a real-world IT environment.

You will assist with day-to-day IT operations, help-desk ticket items, and participate in technology projects while learning best practices. Ideal candidates are pursuing IT/CS degrees, familiar with Windows/Mac environments, and eager to grow professionally.

Qualifications

• We are seeking a student currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Familiarity with Windows and/or MacOS environments.
• Strong problem-solving and analytical skills.
• Excellent communication and people skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and take on new challenges.

Responsibilities

• Assist in setup, configuration, and maintenance of computers, printers, and IT equipment.
• Support user accounts, including password resets and access permissions.
• Help monitor IT systems, backups, updates, and security protocols.
• Document IT procedures, FAQs, and troubleshooting steps.
• Participate in IT projects such as system upgrades and network enhancements.
• Stay up to date with IT best practices and emerging technologies.
• Provide support to ticket resolution across hardware, software, and networks.
• Other tasks as assigned.

Skills

Communication skills

Problem solving

Independent worker

Teamwork

Education

Pursuing degree in Information Technology or Computer Science

Tools

Office 365

Active Directory

Scripting basics

Cybersecurity basics

Job description

Summary

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship offers hands‑on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real‑world exposure to troubleshooting, systems administration, and technical support, while assisting with the day‑to‑day IT operations such as help‑desk ticket items.

Description

Summary

We are seeking a motivated and tech‑savvy IT Intern to join our Information Technology team. This internship offers hands‑on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real‑world exposure to troubleshooting, systems administration, and technical support, while assisting with the day‑to‑day IT operations such as help‑desk ticket items.

Key Responsibilities

• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment
• Support user account management tasks including password resets and access permissions
• Help monitor and maintain IT systems, including backups, updates, and security protocols
• Document IT procedures, FAQs, and troubleshooting steps
• Participate in IT projects, such as system upgrades, software deployments, or network enhancements
• Stay up to date with IT best practices and emerging technologies
• Provide support to ticket resolution, including hardware, software, and network troubleshooting
• Other tasks as assigned.

Supervisory Responsibilities

None

Requirements

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of computer hardware, operating systems, and networking concepts
• Familiarity with Windows and/or MacOS environments
• Strong problem‑solving and analytical skills
• Excellent communication and people skills
• Ability to work independently and as part of a team
• Eagerness to learn and take on new challenges

Education And/or Experience

Preferred experience with Microsoft Office 365, Active Directory, or basic scripting and knowledge of cybersecurity principles.

Certificates, Licenses, Registrations

Not applicable

Work Environment

Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting moderately heavy objects, such as computers and peripherals.