Computer Support Intern

Web Works Inc; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hands-on experience in a real-world IT environment

Mentorship from experienced IT professionals

Networking opportunities with industry experts

Job summary

Web Works Inc is seeking an enthusiastic Information Technology Computer Support Intern in Towson, MD. Join our dynamic IT team to gain hands-on experience in designing and maintaining IT infrastructure while working with cutting-edge technologies.

You will assist with system design, troubleshooting, and documentation while developing skills in a fast-paced environment. This internship offers mentorship opportunities and potential for future employment.

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of networking concepts, protocols, and technologies.
• Familiarity with operating systems (Windows, Linux, etc.) and server administration.

Responsibilities

• Assist in the design, implementation, and maintenance of IT systems and infrastructure.
• Provide support for hardware and software installation, configuration, and troubleshooting.
• Collaborate with team members to identify and address IT infrastructure needs.

Skills

Analytical skills

Problem-solving skills

Communication skills

Teamwork

Adaptability

Education

Currently pursuing a degree in Information Technology, Computer Science, or a related field

Tools

Windows operating system

Linux operating system

Virtualization technologies

Scripting languages (Python, PowerShell)

Job description

Job Title: Information Technology Computer Support Intern

Location: Towson, MD

Duration: 4-6 months and potential ongoing

About Us

Web Works Inc is a leading technology company dedicated to supporting computers and systems for business. We pride ourselves on innovation, efficiency, and excellence in providing IT sales, service and support and web development. As we continue to grow, we are seeking talented individuals to join our team and contribute to our success.

Position Overview

We are seeking a motivated and enthusiastic Information Technology Computer Support Intern to join our dynamic IT team. This internship offers a unique opportunity to gain hands‑on experience in designing, implementing, and maintaining our IT infrastructure. The ideal candidate will have a strong interest in IT systems engineering, excellent problem‑solving skills, and a desire to learn and grow in a fast‑paced environment.

Key Responsibilities

• Assist in the design, implementation, and maintenance of IT systems and infrastructure.
• Provide support for hardware and software installation, configuration, and troubleshooting.
• Collaborate with team members to identify and address IT infrastructure needs.
• Assist in monitoring system performance and identifying areas for improvement.
• Help with documentation of IT processes, procedures, and configurations.
• Participate in IT projects, including system upgrades and migrations.
• Stay up‑to‑date with the latest technologies and trends in IT systems engineering.

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of networking concepts, protocols, and technologies.
• Familiarity with operating systems (Windows, Linux, etc.) and server administration.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and challenges.

Preferred Qualifications

• Prior experience with IT systems engineering or related internships.
• Knowledge of virtualization technologies (VMware, Hyper‑V, etc.).
• Experience with scripting languages (Python, PowerShell, etc.).
• Familiarity with cloud computing platforms (AWS, Azure, Google Cloud, etc.).
• Certifications such as CompTIA Network+, CompTIA Security+, or Cisco CCNA are a plus.

Benefits

• Hands‑on experience in a real‑world IT environment.
• Opportunity to work with cutting‑edge technologies and industry experts.
• Mentorship and guidance from experienced IT professionals.
• Networking opportunities with professionals in the field.
• Potential for future employment opportunities.

Web Works Inc is an equal opportunity employer and values diversity in the workplace. We encourage applicants of all backgrounds to apply.