Full-Time Support Technician: PaTTAN

Lancaster-Lebanon Intermediate Unit 13; Harrisburg (Dauphin County); On-site; USD 30,000 - 42,000; Full time

Job summary

Lancaster-Lebanon Intermediate Unit 13's PaTTAN Harrisburg office seeks a Tech Support & Training specialist responsible for providing technical support to staff and collaborating with local intermediate units to improve effectiveness and productivity.

Requires a certificate or associate’s degree in an IT-related field (bachelor’s preferred), a valid PA driver’s license, at least three years of technical experience, strong communication skills, and proficiency with Windows and macOS.

Qualifications

• Certificate or associate's degree in an information technology related field required.
• Bachelor’s degree preferred.
• Valid PA Driver's License required.

Responsibilities

• Provide technical support to staff at the PaTTAN Harrisburg office and collaborate with local intermediate units' technical staff to improve productivity and effectiveness.

Skills

Communication skills

Problem solving

Confidential data handling

Independence

Windows

macOS

Education

Certificate or Associate's degree in IT

Bachelor’s degree preferred

Job description

• Position Type: Non-instructional Support Staff/ Tech Support and Training
• Date Posted: 8/6/2026
• Location: PA TRAINING/TECH ASST NETWORK (PATTAN)-HARRISBURG
• Date Available: 08/06/2026

Status: Full-Time

Schedule: 8.00 Hours/Day (7:30 am-4:00 pm) Monday-Friday 260 Days/Year

Minimum Salary: $25.99

PURPOSE OF POSITION:

The Tech Support & Training position is responsible for providing technical support to the staff located in the PaTTAN Harrisburg office as well as work with technical staff members affiliated with local intermediate units to improve effectiveness and productivity.

KNOWLEDGE & SKILL REQUIREMENTS:

• Education Required: A certificate or associate's degree in an information technology related field required, bachelor's degree preferred.
• Licensure Required: Valid PA Driver's License.
• Experience Required: A minimum of three years technical experience.
• Other Qualifications: Good oral and written communication skills. Excellent technical problem solving skills. Handle confidential data. Flexibility, trust, integrity, and ability to prioritize and work independently. Experience with Windows and Macintosh platforms.