Tech Support Operator: Linux/Windows & Panels Expert
RocketNode, Inc.
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Job summary
RocketNode, Inc. is looking for a support operator based in Manhasset, New York. You will be responsible for providing professional support to customers regarding their products and services. Key experience includes familiarity with Virtualizor and Pterodactyl Front End Panels, as well as operating systems like Linux and Windows.
In this role, you will greet customers respectfully and help them resolve issues efficiently. A strong customer service ethic is essential.
Qualifications
- Experience in providing customer support for technical products.
Responsibilities
- Provide adequate support to customers regarding their products and services.
- Greet customers before responding to their tickets respectfully.
- Assist customers in resolving their issues.
Skills
Job description
RocketNode, Inc. is looking for a support operator based in Manhasset, New York. You will be responsible for providing professional support to customers regarding their products and services. Key experience includes familiarity with Virtualizor and Pterodactyl Front End Panels, as well as operating systems like Linux and Windows.
In this role, you will greet customers respectfully and help them resolve issues efficiently. A strong customer service ethic is essential.
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