Tech Solutions Sales Account Rep

Supermicro

San Jose, Northern (CA, KY)

Hybrid

USD 71,000 - 80,000

Full time

4 days ago

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Job summary

Supermicro Computer is seeking a Sales Account Representative with experience selling technical solutions and developing business relationships. The ideal candidate will win enterprise level relationships and consistently exceed sales quotas.

The role involves account maintenance, coordinating with purchasing, production, and logistics, and providing accurate product information and quotations. Strong Excel and communication skills are essential.

Qualifications

Associate degree is required; bachelor’s degree strongly preferred.
1+ years of customer service experience in tech industry is desired.
Experience in data entry with strong attention to details; scheduling production and tracking orders.
Strong communication skills across phone, email, verbal and presentations.
Experience in customer service and dealing with clients directly; problem solving.

Responsibilities

Maintain sales accounts and provide technical and administrative product information.
Monitor inventory, confirm ETAs with purchasers, and report discrepancies.
Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
Assist intra-company project coordination between sales and non-sales departments.
Enter, monitor, and communicate with clients regarding status of their orders, negotiating returns.