Tech-Savvy Wireless Retail Associate

T-Mobile; Skokie (IL); On-site; USD 22,162 - 31,564; Part time

Job summary

T-Mobile is seeking a Retail Associate in Skokie, Illinois to support retail operations, engage with customers, and address their technology needs effectively. This role involves building product knowledge and assisting customers throughout their shopping journey.

The successful candidate will have a High School Diploma/GED and customer service experience, demonstrating skills in communication and problem solving. The position features a competitive pay rate of $19.50 per hour plus training compensation.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete training on retail processes and wireless technology.
• Collaborate across channels to support customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate in Skokie, Illinois to support retail operations, engage with customers, and address their technology needs effectively. This role involves building product knowledge and assisting customers throughout their shopping journey.

The successful candidate will have a High School Diploma/GED and customer service experience, demonstrating skills in communication and problem solving. The position features a competitive pay rate of $19.50 per hour plus training compensation.