Tech-Savvy Retail Sales Pro — Commission Potential

Comcast; Bloomfield Hills (MI); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Comcast XFINITY courtesy services in X

Discount tickets to our Universal Res

Paid Parental leave

Tuition reimbursement of up to $8,000

Paid Time Off

401K Savings Plan – with up to 6%

Job summary

Comcast Xfinity is hiring a Retail Sales Associate in a store setting. You will engage customers, demonstrate product features, provide outstanding service, and strive to meet sales targets and improve satisfaction.

You will help customers interpret bills and upgrade services, representing the Comcast brand in a friendly, knowledgeable way. The role requires high energy, reliability, and the ability to work a full-time schedule including evenings and weekends.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required).
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Critical Thinking Problem Solving

Communication

Resilience

Professional Integrity

Education

High School Diploma or equivalent

Job description

Comcast Xfinity is hiring a Retail Sales Associate in a store setting. You will engage customers, demonstrate product features, provide outstanding service, and strive to meet sales targets and improve satisfaction.

You will help customers interpret bills and upgrade services, representing the Comcast brand in a friendly, knowledgeable way. The role requires high energy, reliability, and the ability to work a full-time schedule including evenings and weekends.