Tech-Savvy Retail Sales Pro

Comcast Corporation; Cambridge (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K matching

Paid Time Off

Tuition reimbursement

Discount tickets to Universal Resorts

Job summary

Comcast Xfinity in Cambridge, MA is seeking a Retail Sales Consultant to engage customers, demonstrate product features, and promote services in a fast-paced store environment.

You will meet sales targets, assist customers with account questions, and act as a brand ambassador, with ongoing training and uncapped commissions. Flexible scheduling and day-one benefits are offered to support your success.

Qualifications

• High School Diploma or GED required.
• 2-5 years of relevant retail or sales experience.
• Excellent communication and customer service skills.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance the shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow-up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer questions about current or new services, make changes to account data, upgrade levels of service, and process general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity in Cambridge, MA is seeking a Retail Sales Consultant to engage customers, demonstrate product features, and promote services in a fast-paced store environment.

You will meet sales targets, assist customers with account questions, and act as a brand ambassador, with ongoing training and uncapped commissions. Flexible scheduling and day-one benefits are offered to support your success.