Tech-Savvy Retail Sales Consultant

Comcast; West Palm Beach (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Comcast Xfinity is seeking a driven retail associate to engage customers in-store, demonstrate features, and promote products. You will work toward sales targets while ensuring an outstanding shopping experience and accurate account assistance in a fast-paced environment.

You’ll provide friendly service, answer questions about services, and act as a brand ambassador to highlight Comcast/Xfinity offerings, with a focus on technology passion and customer-first support.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Job description

Comcast Xfinity is seeking a driven retail associate to engage customers in-store, demonstrate features, and promote products. You will work toward sales targets while ensuring an outstanding shopping experience and accurate account assistance in a fast-paced environment.

You’ll provide friendly service, answer questions about services, and act as a brand ambassador to highlight Comcast/Xfinity offerings, with a focus on technology passion and customer-first support.