Tech-Savvy Retail Sales Pro

Comcast; Boston (MA); On-site; USD 53,726,000 - 78,523,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

401K with matching

Discount tickets to Universal Resorts

Paid parental leave

Job summary

Comcast is seeking a motivated in-store Retail Associate to engage customers, explain product features, and deliver outstanding service at our Boston location. You will meet sales targets while helping customers interpret their bills and upgrade services.

The role emphasizes brand ambassadorship, tech enthusiasm, and strong product knowledge to connect offerings with everyday customer needs. Evening and weekend availability is often required, with comprehensive benefits.

Qualifications

• High School Diploma or equivalent.
• Must be able to lift 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.

Skills

Customer-focused

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self motivation

Critical thinking

Problem solving

Resilience

Communication

Professional integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a motivated in-store Retail Associate to engage customers, explain product features, and deliver outstanding service at our Boston location. You will meet sales targets while helping customers interpret their bills and upgrade services.

The role emphasizes brand ambassadorship, tech enthusiasm, and strong product knowledge to connect offerings with everyday customer needs. Evening and weekend availability is often required, with comprehensive benefits.