Tech-Savvy Personal Banker — Build Relationships & Solutions

Civista Bancshares, Inc.; Willard (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Civista Bancshares, Inc. is seeking a Personal Banker I to build and maintain customer relationships through a consultative sales approach in its retail banking team.

The role emphasizes serving customers, opening and maintaining accounts, and educating clients on technology-enabled banking options. The position requires 2–3 years of teller experience, strong communication skills, and comfort with technology.

Qualifications

• 2-3 years of teller experience or equivalent customer-service banking experience.
• Excellent oral, written and presentation skills.
• Detail oriented with ability to meet deadlines amid interruptions.
• High School diploma or equivalent required.
• Above-average knowledge of technology and willingness to learn new software systems.

Responsibilities

• Engage daily with customers to build relationships and provide exceptional service.
• Open new accounts, perform maintenance, cross-sell products, and refer partners as needed.
• Follow procedures, adhere to regulations, and maintain security protocols.
• Educate customers on technology usage, including mobile and online banking services.
• Support the retail banking team with sales, service and operational tasks.

Skills

Customer service

Communication skills

Attention to detail

Deadline management

Tech savviness

Education

High School diploma or equivalent

Tools

Technology proficiency

Software adaptability

Job description

Civista Bancshares, Inc. is seeking a Personal Banker I to build and maintain customer relationships through a consultative sales approach in its retail banking team.

The role emphasizes serving customers, opening and maintaining accounts, and educating clients on technology-enabled banking options. The position requires 2–3 years of teller experience, strong communication skills, and comfort with technology.