Personal Banker I — Build Relationships & Financial Solutions

Civista-Bank; Holgate (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Civista Bank is seeking a Personal Banker I to build lasting customer relationships through a consultative sales approach and proactive financial solutions. You will support daily retail banking operations, open and maintain accounts, and help customers navigate technology like mobile banking and online services.

The role emphasizes excellent communication, a strong attention to detail, and the ability to work under deadlines while growing product knowledge for cross-selling and problem solving.

Qualifications

• 2-3 years teller experience required.
• Excellent oral, written and presentation skills.
• Detail oriented with ability to work under deadlines with frequent interruptions.
• High School diploma or equivalent required.
• Above average knowledge of technology and willingness to adapt to new software technologies.

Responsibilities

• Daily engagement of customers to build relationships and provide exceptional service.
• Develop knowledge of products and services to fulfill customer needs and meet cross-sell goals.
• Adhere to regulations and procedures to ensure safety and soundness of customers and the bank.
• Explain and teach technology usage (mobile banking, P2P, online banking) to customers.
• Execute customer requests with speed and accuracy.

Skills

Customer relationship

Cross-selling

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

Civista Bank is seeking a Personal Banker I to build lasting customer relationships through a consultative sales approach and proactive financial solutions. You will support daily retail banking operations, open and maintain accounts, and help customers navigate technology like mobile banking and online services.

The role emphasizes excellent communication, a strong attention to detail, and the ability to work under deadlines while growing product knowledge for cross-selling and problem solving.