Personal Banker I: Relationship Builder & Tech-Savvy

Civista Bancshares, Inc.; MacArthur Park (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

Civista Bank is seeking a Personal Banker I to build and maintain customer relationships using a consultative sales approach. You will deliver sales, service, and operational support to the retail banking team, helping customers achieve their financial goals.

The role emphasizes daily customer engagement, product knowledge, and adherence to banking policies, with opportunities to teach customers about digital banking tools and cash handling responsibilities.

Qualifications

• 2-3 years of teller experience required.
• Excellent oral, written and presentation skills.
• Detail oriented with the ability to work under deadlines with frequent interruptions.
• High School diploma or equivalent required.
• Above average knowledge of technology and willingness to adapt to new software technologies.

Responsibilities

• Engage daily with customers to build relationships and provide solutions.
• Open new accounts, maintain existing accounts and meet cross-sell goals.
• Follow procedures to ensure safety and accuracy in banking operations.
• Assist customers with technology usage including online banking and mobile features.
• Maintain customer service quality through proactive problem solving and referrals.

Skills

Customer service

Communication

Attention to detail

Technology adaptability

Education

High School diploma

Tools

Banking software

Job description

Civista Bank is seeking a Personal Banker I to build and maintain customer relationships using a consultative sales approach. You will deliver sales, service, and operational support to the retail banking team, helping customers achieve their financial goals.

The role emphasizes daily customer engagement, product knowledge, and adherence to banking policies, with opportunities to teach customers about digital banking tools and cash handling responsibilities.