Personal Banker I: Customer Growth & Solutions

Civista Bancshares, Inc.; Sandusky (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Civista Bank in Ohio is seeking a Personal Banker I to build relationships with customers, provide consultative financial solutions, and support the retail banking team. You will handle daily transactions and open new accounts while aiming for cross-sell goals.

The role emphasizes excellent communication, customer service, and adapting to new technology and procedures to improve the financial lives of customers and the bank.

Qualifications

• 2-3 years of teller experience required.
• Excellent oral, written and presentation skills.
• Detail oriented with ability to work under deadlines with interruptions.
• High School diploma or equivalent required.
• Above average knowledge of technology and willingness to adapt to new software.
• Ability to work under deadlines with frequent interruption.

Responsibilities

• Daily engagement of customers to build relationships through transactions, needs assessment and product referrals.
• Open new accounts, perform maintenance, meet cross-sell goals and solve problems daily.
• Grow knowledge of products and services to fulfill customer needs.
• Provide sales, service and operational support to the retail banking team.
• Adhere to policies, procedures and regulations for safety and soundness.
• Teach customers to use technology, mobile banking, P2P and online banking.

Skills

Customer relationships

Communication skills

Detail oriented

Problem solving

Education

High School diploma or equivalent

Tools

Technology proficiency

Job description

Civista Bank in Ohio is seeking a Personal Banker I to build relationships with customers, provide consultative financial solutions, and support the retail banking team. You will handle daily transactions and open new accounts while aiming for cross-sell goals.

The role emphasizes excellent communication, customer service, and adapting to new technology and procedures to improve the financial lives of customers and the bank.