Tech-Savvy Parking Experience Specialist

SP Plus Corporation; Long Beach (CA); Sur place; USD 31 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Résumé du poste

SP+, a Metropolis company, is seeking a Mobility Specialist to be the face of our technology-driven parking experience. You will greet guests, assist with enrollment in Metropolis parking tech, and deliver courteous, professional service in a fast-paced environment.

Responsibilities include enforcing policies, maintaining lot conditions, and supporting operations across facilities. The role offers growth potential for high performers while requiring safety awareness and a customer-first mindset.

Qualifications

• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsabilités

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.

Connaissances

Customer service

English communication

Tech-savvy

Reliability

Formation

High school diploma or GED

Description du poste

SP+, a Metropolis company, is seeking a Mobility Specialist to be the face of our technology-driven parking experience. You will greet guests, assist with enrollment in Metropolis parking tech, and deliver courteous, professional service in a fast-paced environment.

Responsibilities include enforcing policies, maintaining lot conditions, and supporting operations across facilities. The role offers growth potential for high performers while requiring safety awareness and a customer-first mindset.