Tech-Savvy Mobile Sales Associate

T-Mobile; West Des Moines (IA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off

Stock grants

Annual holidays

Job summary

T-Mobile in West Des Moines, IA is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate network features, and guide shoppers through their journey.

The role includes on-the-job training, a starting hourly wage of $18 with $5 training pay, and a path to the Mobile Expert role with incentives. Benefits include comprehensive health coverage, a 401(k), paid time off, stock grants, and

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in West Des Moines, IA is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate network features, and guide shoppers through their journey.

The role includes on-the-job training, a starting hourly wage of $18 with $5 training pay, and a path to the Mobile Expert role with incentives. Benefits include comprehensive health coverage, a 401(k), paid time off, stock grants, and