Mobile Solutions Ambassador-Stock-Eligible + Training Pay

T-Mobile; Des Moines (IA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Employee stock purchase plan

401(k)

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Job summary

T-Mobile in Des Moines, IA is hiring Mobile Associates who will engage customers in a retail environment. In this role, you will use digital tools and demonstrate T-Mobile products while building relationships with customers to ensure satisfaction.

The position requires a high school diploma and at least 6 months of customer service or sales experience. T-Mobile offers competitive wages, training pay, and various employee benefits, including stock options.

Responsibilities

• Proactively engages with a broad range of customers in a retail environment.
• Uses digital tools to communicate effectively and educate customers.
• Completes training on in‑store experience and demonstrates products.
• Identifies customer needs and uses solution‑based selling techniques.
• Builds relationships with leadership to support customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile in Des Moines, IA is hiring Mobile Associates who will engage customers in a retail environment. In this role, you will use digital tools and demonstrate T-Mobile products while building relationships with customers to ensure satisfaction.

The position requires a high school diploma and at least 6 months of customer service or sales experience. T-Mobile offers competitive wages, training pay, and various employee benefits, including stock options.