Tech-Savvy IT Support Specialist — Fast, Friendly Help

Abhealthnetwork

Marlton (NJ)

On-site

USD 52,000 - 72,000

Full time

5 days ago

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Job summary

Abhealthnetwork is seeking an IT Support Specialist to provide technical assistance and maintain IT systems. The role emphasizes strong customer service, effective problem solving, and hands-on support across hardware, software, and networks.

The ideal candidate will have an associate degree in IT or related field, experience in IT support, and familiarity with Windows and macOS. On-site Marlton, NJ environment with opportunities to contribute to process improvements and end-user training.

Qualifications

Associate degree in Information Technology, Computer Science, or related field.
Strong troubleshooting and problem-solving skills.
Experience IT support roles, preferably in a corporate environment.
Excellent communication and customer service skills.

Responsibilities

Provide technical support to end-users via phone, email, or in-person.
Diagnose and resolve hardware, software, and network issues promptly and effectively.
Escalate complex technical problems to appropriate teams for resolution.
Install, configure, and maintain computer systems, laptops, printers, and other hardware devices.
Install and update software applications, ensuring proper functionality and compatibility.
Set up and manage user accounts and access permissions.
Assist users with basic IT training and create documentation for common issues.
Maintain inventory of IT assets and assist with procurement of equipment.