IT Support Specialist: Troubleshooter & Trainer

Advantage Behavioral Health LLC.; Marlton (NJ); On-site; USD 48,000 - 60,000; Full time

Job summary

Advantage Behavioral Health LLC. in Marlton, NJ is seeking an IT Support Specialist to provide technical assistance to end-users and resolve hardware, software, and network issues.

You will configure systems, assist users, and maintain documentation to improve IT operations. The role emphasizes customer service, strong troubleshooting, and clear communication, with on-site support Monday through Friday, 8:30am–5:00pm.

Qualifications

• Associate degree or equivalent IT certification.
• Experience in IT support in a corporate environment.
• Proficiency with Windows and macOS, MS Office.
• Strong troubleshooting and communication skills.
• CompTIA A+ certification preferred.

Responsibilities

• Provide technical support to end-users via phone, email, or in-person.
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and peripherals.
• Create and maintain IT documentation and user guides.
• Provide remote support and ensure secure connections to company resources.

Skills

IT support

Windows/macOS

Customer service

Troubleshooting

Education

Associate degree in IT

Tools

Microsoft Office

Job description

Advantage Behavioral Health LLC. in Marlton, NJ is seeking an IT Support Specialist to provide technical assistance to end-users and resolve hardware, software, and network issues.

You will configure systems, assist users, and maintain documentation to improve IT operations. The role emphasizes customer service, strong troubleshooting, and clear communication, with on-site support Monday through Friday, 8:30am–5:00pm.