Seasonal Tech Support & Customer Care Rep

Micro Center; Hilliard (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Tuition reimbursement

Paid time off

401(k) with match

Industry-leading training

Career growth

Job summary

Micro Center in Hilliard, OH is seeking Seasonal Customer Service Contact Center Representatives to deliver exceptional service across phone, chat, text, and email channels. The role works in a fast-paced retail setting and requires a willingness to learn about electronics and assist customers with technology solutions.

The position offers both full-time and part-time schedules with weekend availability, starting at $17.50 per hour.

Qualifications

• High school diploma required; one year of customer service experience preferred.
• Strong listening, problem solving, and communication skills.
• Accurate and efficient typing; ability to multitask and stay organized.

Responsibilities

• Handle high volumes of inbound customer interactions via phone, chat, text, and email.
• Maintain knowledge of consumer electronics and related technology.
• Assess needs, troubleshoot, and provide effective solutions; document interactions.

Skills

Active listening

Problem solving

Communication skills

Typing proficiency

multitasking

Tech enthusiasm

Education

High school diploma

Job description

Micro Center in Hilliard, OH is seeking Seasonal Customer Service Contact Center Representatives to deliver exceptional service across phone, chat, text, and email channels. The role works in a fast-paced retail setting and requires a willingness to learn about electronics and assist customers with technology solutions.

The position offers both full-time and part-time schedules with weekend availability, starting at $17.50 per hour.