Tech-Savvy Client Experience Banker

Aumni; Corona (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver attentive, hospitality-driven service and build trusted client relationships in a fast-paced branch. You will assist with account openings, servicing, and guidance on digital banking tools to help clients meet their financial goals.

The role emphasizes teamwork, compliance with banking policies, and a welcoming branch environment. Fluency in English and Spanish is required to serve a diverse client base and support daily operations.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience by teamwork and care.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies.
• Educate clients on day-to-day banking and using digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations, including cash devices, in line with bank policies.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver attentive, hospitality-driven service and build trusted client relationships in a fast-paced branch. You will assist with account openings, servicing, and guidance on digital banking tools to help clients meet their financial goals.

The role emphasizes teamwork, compliance with banking policies, and a welcoming branch environment. Fluency in English and Spanish is required to serve a diverse client base and support daily operations.