Tech-Savvy Client Advocate - Associate Banker

Testing Site - JPMC; Fort Smith (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to greet clients, open accounts, and guide them through digital tools to achieve financial goals. You will represent the brand with hospitality and provide solutions by connecting clients to experts.

You will learn products, assist with day-to-day transactions, and ensure compliance with policies. Strong communication and a client-first mindset are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand needs.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with day-to-day transactions and account openings.
• Educate clients on digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to greet clients, open accounts, and guide them through digital tools to achieve financial goals. You will represent the brand with hospitality and provide solutions by connecting clients to experts.

You will learn products, assist with day-to-day transactions, and ensure compliance with policies. Strong communication and a client-first mindset are essential.