Tech-Savvy Banking Associate - Client-First Experience

JPMorganChase; Chesterfield (MO); On-site; USD 39,000 - 52,000; Full time

Job summary

JPMorgan Chase in Missouri is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, educate customers on digital tools like Chase Mobile App, and collaborate with team to help clients achieve their financial goals.

You will handle daily banking tasks, maintain compliance with policies, and build trusted relationships through attentive service and thoughtful questions.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage and communicate clearly with clients.
• Attention to detail to resolve issues and maintain consistency.
• Team-oriented approach to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts following policies and regulations.
• Educate clients on daily banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team to meet financial goals.
• Perform branch operations and cash handling while adhering to policies and procedures.

Skills

Client service experience

Relationship building

Communication skills

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase in Missouri is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, educate customers on digital tools like Chase Mobile App, and collaborate with team to help clients achieve their financial goals.

You will handle daily banking tasks, maintain compliance with policies, and build trusted relationships through attentive service and thoughtful questions.