Client Experience Banker: Friendly Banking & Tech Guidance

JPMorgan Chase & Co.; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Springfield, MO is seeking an Associate Banker to welcome clients, deliver friendly service, and help them meet their financial goals using our digital tools and in-branch solutions.

You will open new accounts, provide routine transactions, educate customers on Chase Mobile App and Chase.com, and collaborate with team to ensure a smooth, compliant experience while building trusted relationships.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help customers.
• Ability to learn products, services, and procedures quickly.
• Experience in client service or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by account servicing, maintenance, and opening new accounts with regulatory compliance.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and collaborating with the team.
• Perform branch operations, including cash devices, while adhering to policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Springfield, MO is seeking an Associate Banker to welcome clients, deliver friendly service, and help them meet their financial goals using our digital tools and in-branch solutions.

You will open new accounts, provide routine transactions, educate customers on Chase Mobile App and Chase.com, and collaborate with team to ensure a smooth, compliant experience while building trusted relationships.