Tech-Sales Specialist: Food Service Quotations

ITW; Troy (OH); On-site; USD 70,000 - 80,000; Full time

Job summary

ITW in Troy, Ohio seeks a detail-oriented Quotation Specialist to generate timely quotes for the ITWFEG brand portfolio. You will work with Food Service Dealers, Consultants, End Users and Independent Rep Groups using project specs and drawings to field reliable technical information and pricing.

You will collaborate with Sales, Engineering and Product Line teams to resolve discrepancies, maintain feature lists, and support CRM/SharePoint usage, trade shows, and customer care activities.

Qualifications

• Associate degree or equivalent experience in business/marketing.
• Experience in customer service leadership preferred.
• 3–5 years in sales, technical support, or customer service.
• Ability to read project docs including layouts and specs.
• Proficiency with Word, Excel, Outlook and Dynamics CRM.
• Excellent communication and organizational skills.
• Motivated self-starter and team player.

Responsibilities

• Prepare timely, accurate quotations using AutoQuotes for various stakeholders.
• Act as intermediary to resolve document discrepancies for quotes.
• Know current and discontinued product lines and their relations.
• Maintain approved, non-published features and pricing descriptions.
• Interface with plants and engineering to resolve design issues.
• Research competitors and prepare alternates with product line managers.
• Participate in ITW Toolbox trainings and cross-functional teams.
• Attend trade shows and sales/product trainings to enhance knowledge.
• Develop CRM and SharePoint knowledge to support data management.

Skills

Customer service

Organization

Communication

Multitasking

Team collaboration

Education

Associate degree in Business Administration/Marketing

Tools

AutoQuotes

SharePoint

CRM (Dynamics)

Microsoft Office

Job description

ITW in Troy, Ohio seeks a detail-oriented Quotation Specialist to generate timely quotes for the ITWFEG brand portfolio. You will work with Food Service Dealers, Consultants, End Users and Independent Rep Groups using project specs and drawings to field reliable technical information and pricing.

You will collaborate with Sales, Engineering and Product Line teams to resolve discrepancies, maintain feature lists, and support CRM/SharePoint usage, trade shows, and customer care activities.