Quote-to-Win Specialist: Customer Support & Sourcing

Applied Control; Englewood (CO); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Flexible Spending Accounts

Health Savings Account

401(k) plan with employer match

Paid Holidays

Paid Time Off

Job summary

Applied Control is seeking a Quotation Specialist to provide quotes, price products, and coordinate delivery with internal teams and vendors. You will handle customer calls, maintain product knowledge, and support order processing with a focus on service quality and timely responses.

The role requires strong Excel skills, organization, and collaborative work with Sales, Order Specialists, and Engineering to ensure accurate quotes and customer satisfaction.

Qualifications

• Proficient with Microsoft Excel and MS Suite
• Strong customer service focus with relationship-building skills
• Excellent prioritization and time management abilities
• Self-motivated with minimal supervision
• Maintain confidentiality with sensitive information
• Desire to assist others and solve problems
• Ability to work well with peers and sales staff

Responsibilities

• Source and price designated products/parts for customers.
• Field customer calls to answer basic questions and provide quotes.
• Send finalized quotes to customers.
• Maintain working knowledge of designated product lines.
• Coordinate with shop on ongoing work in progress.
• Provide excellent customer service and support.
• Verify accuracy before submitting orders for processing.
• Coordinate with Order Specialists on order processing, delivery and follow-up.
• Identify opportunities for cross-selling via Application Engineering.

Skills

MS Excel

Customer service

Time management

Self-motivated

Discretion

Team collaboration

Tools

MS Office

Job description

Applied Control is seeking a Quotation Specialist to provide quotes, price products, and coordinate delivery with internal teams and vendors. You will handle customer calls, maintain product knowledge, and support order processing with a focus on service quality and timely responses.

The role requires strong Excel skills, organization, and collaborative work with Sales, Order Specialists, and Engineering to ensure accurate quotes and customer satisfaction.