Technology Platforms & AI Strategy Intern

West Monroe; Seattle (WA); Hybrid; USD 47,000 - 63,000; Full time

Job summary

West Monroe is seeking Technology Consulting Interns to join our Platforms and Customer Strategy team within the Technology and Experience Practice. You will work on strategy, digital transformation, and architecture across clients, with emphasis on Salesforce, ServiceNow, and data integration.

You’ll gain hands-on experience in technology strategy, architecture, and systems integration for marketing, sales, service, and ecommerce operations while collaborating in diverse teams to deliver

Qualifications

• Pursuing Bachelor's degree with expected graduation between December 2027 and August 2028.
• We require official transcripts prior to internship start.
• Minimum cumulative GPA of 3.0.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Residence within 50 miles of assigned office and willingness to travel up to 50%.

Responsibilities

• Conduct interviews, gather insights and document business needs.
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs.
• Map workflows, redesign processes and create technical documentation.
• Configure/program on Salesforce or ServiceNow, develop integrations and migrate data.
• Write and execute test scripts, manage deployments and support DevOps.
• Create and deliver end-user training materials.
• Support strategy workshops, process improvements, KPIs and financial modeling.
• Leverage AI tools to accelerate analysis and provide data-driven recommendations.
• Apply AI technologies to enhance insights and delivery quality.

Skills

Apex

Java

Python

JavaScript

TypeScript

Education

Bachelor’s degree in progress

Majors: Computer Science

Majors: Software Engineering

Minors: AI Engineering

Minors: Data Science

Tools

Salesforce

ServiceNow

HubSpot

MuleSoft

Dell Boomi

Git

CI pipelines

IDEs

APIs

SQL

HTML/CSS

Job description

West Monroe is seeking Technology Consulting Interns to join our Platforms and Customer Strategy team within the Technology and Experience Practice. You will work on strategy, digital transformation, and architecture across clients, with emphasis on Salesforce, ServiceNow, and data integration.

You’ll gain hands-on experience in technology strategy, architecture, and systems integration for marketing, sales, service, and ecommerce operations while collaborating in diverse teams to deliver