Tech & Operations Support Specialist | Travel-Ready

Allegheny Contracting, LLC; Ridgway (Elk County); On-site; USD 45,000 - 65,000; Full time

Job summary

Allegheny Contracting, LLC is seeking an Operations Support Specialist to provide hands-on technology, administrative, and operational support across offices and job sites. You will manage mobile devices, deliver Tier 1 support, assist with hardware deployment, and train staff.

The role involves travel to offices and job sites, maintaining records, supporting reports, and helping improve processes. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1–3 years of admin, operations or tech support experience preferred.
• Strong customer service, organizational, documentation, and communication skills.
• Proficient with Apple iPhones/iPads and Microsoft 365.
• Able to independently troubleshoot hardware/software/connectivity issues and escalate when needed.
• Detail-oriented and able to maintain accurate records with minimal supervision.

Responsibilities

• Oversee mobile device lifecycle: ordering, assigning, tracking, and preparing iPhones/iPads.
• Manage mobile device accounts, profiles, apps, and device assignments.
• Provide Tier 1 tech support and escalate complex issues.
• Assist with hardware deployment and on-site tech support.
• Maintain accurate technology, equipment, and operational records.
• Support monthly reporting and data review; identify discrepancies.
• Collaborate with staff, vendors, and departments to resolve needs.

Skills

Customer service

Organization

Documentation

Communication

iPhone/iPad proficiency

Microsoft 365

Troubleshooting

Education

High school diploma or GED

Associate degree or IT coursework preferred

Tools

Mobile device management

Job description

Allegheny Contracting, LLC is seeking an Operations Support Specialist to provide hands-on technology, administrative, and operational support across offices and job sites. You will manage mobile devices, deliver Tier 1 support, assist with hardware deployment, and train staff.

The role involves travel to offices and job sites, maintaining records, supporting reports, and helping improve processes. Strong communication and organizational skills are essential.