Tech Lead

3stepIT; Dallas (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Bonus programs and excellence awards

Continuous learning and development

Wellbeing focus and work-life balance

Purpose-driven work and community

Team challenges and annual events

Job summary

3stepIT is seeking a Tech Lead to drive the successful technical delivery of IT solutions. You will lead a team of engineers, collaborate with project managers, product owners, and stakeholders to translate business needs into actionable development tickets, and prioritize work for efficient delivery.

The role requires ownership of named solutions (ERP, AssetIQ, CRM, ServiceNow, Finance, etc.) and close alignment with US-based deployments.

Qualifications

• Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or related field, or equivalent professional experience.
• 3+ years as a Tech Lead in a tech-driven environment.
• Proven experience leading technical teams and delivering large-scale IT projects.
• End-to-End understanding of business processes.
• General know-how with cloud platforms (AWS, Azure, Google Cloud) and modern development practices (CI/CD, Agile).
• Strong understanding of software architecture, design patterns, and development best practices.
• Ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Act proactively and take action.
• Balance short-term business pressure with long-term health.
• Excellent collaboration and communication skills across organizational functions.
• Knowledge of cybersecurity principles and data protection standards.
• Familiarity with ITIL or other IT service management frameworks.
• General know-how in Agile or Scrum methodologies.

Responsibilities

• Lead technical decision-making and provide guidance on best practices across projects.
• Architect and design robust, scalable IT solutions aligned with business requirements.
• Collaborate with PMs, BAs, vendors, and teams; translate concepts to non-technical stakeholders.
• Drive performance, security, and scalability of applications and systems.
• Lead resolution of challenges and mitigation of project risks.
• Maintain comprehensive technical documentation for future reference.
• Document user stories for development teams and keep roadmaps up to date.
• Own delivery of technical outputs for projects and manage platform ownership.

Skills

Tech lead experience

Cloud platforms

CI/CD / Agile

Software architecture

Communication skills

Security & compliance knowledge

ITIL/ITSM familiarity

Education

Bachelor’s degree in IT/CS/Software Eng

Tools

ERP

ServiceNow

CRM systems

Job description

Be part of the team that makes circular technology happen.

Tech Lead

Location: Warren, New Jersey, Dallas, Texas

We are 3stepIT

3stepIT is a global leader in circular technology management. We are helping organizations use technology smarter and more sustainably. For nearly 30 years, we’ve designed lifecycle solutions that finance, manage, reuse, and extend the value of technology — reducing waste and driving business impact.

We work at the intersection of technology, sustainability, and innovation. Our teams help customers boost productivity while building a more circular future.

Reporting to

Global IT Business Partner

The Tech Lead plays a key role in driving the successful technical delivery of IT solutions, ensuring projects meet established timelines, quality standards, and performance expectations. Working closely with software engineers, project managers, product owners, and other business and technical stakeholders, the Tech Lead translates business needs into clear, actionable technical solutions. This role helps define what needs to be delivered and determines how it will be implemented in collaboration with the development team. The Tech Lead also ensures requirements are clearly documented, converted into actionable development tickets, and appropriately prioritized to support efficient and successful delivery.

Tech Lead also acts as a technical owner for named solution(s), such as ERP, AssetIQ, CRM, ServiceNow, Finance, etc. systems. Tech Lead understands a big picture of all 3stepIT products, and services, and the named solution(s) on a detailed functional architecture level. This role will be technical owner primary for solutions used locally in the US.

Work arrangement

This is a hybrid role based out of our Warren, New Jersey or Dallas, Texas office. Will work remotely and onsite, with regular in-office presence to support collaboration with business stakeholders, technical teams, and leadership.

Main responsibilities & tasks

Tech Leadership: Lead technical decision-making, provide guidance on best practices, and ensure consistent implementation across all projects in a focus area based on technology competence and background.

• Architecture & Design: Lead and ensure together with architects and other stakeholders a robust and scalable design, and secure IT solutions that meet business requirements.
• Collaboration: Work closely with project managers, business analysts, vendors, and other teams to align technical initiatives with business objectives. Communicate technical concepts and progress to non-technical stakeholders and participate in project/sprint planning and estimation activities.
• Performance & Scalability: Drive optimal performance, security, and scalability of the applications and systems being developed.
• Problem Solving: Lead the resolution of challenges to ensure that project risks are identified and mitigated effectively.
• Documentation: Ensure all relevant technical documentation is created, maintained, and easily accessible for future reference.
• Dev/partner coordination: Ensure all relevant items are documented as user stories for development teams, and roadmap/backlogs are up to date.
• Delivery ownership: Owns and ensures the delivery of technical outputs for projects (unless there is a dedicated Project Manager having that ownership). Owns the partnership and dev ops for selected platforms/systems/applications.
• System/process ownership: Owns the named solution(s) on a technical level, understands how solution(s) are built and how the process(es) are run through the solutions. Help defining named solution(s) strategy and vision together with stakeholders.
• Partner management: Possibility to own partner contracts and budget towards projects. Oversee consultants’ work and performance.
• Security & Compliance: Ensure compliance with relevant security & data related policies and/or standards.
• Research & Innovation: Stay updated on new technologies, industry trends, and best practices, and promote their adoption within the team.

Qualifications and experience

• Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or a related field, or equivalent relevant professional experience.
• 3+ years of proven experience as a Tech lead, preferably in a technology-driven complex business environment.
• Proven experience leading technical teams and delivering large-scale IT projects.
• End-to-End business process understanding.
• General know-how with cloud platforms (AWS, Azure, Google Cloud) and modern development practices (CI/CD, Agile methodologies).
• Strong understanding of software architecture, design patterns, and development best practices.
• Handle multiple priorities and meet deadlines in a fast-paced environment.
• Act proactively and take action.
• Balance short-term business pressure with long-term health.
• Excellent collaboration and communication skills, ability to communicate across different organizational functions.
• Knowledge of cybersecurity principles and data protection standards.
• Familiarity with ITIL or other IT service management frameworks.
• General know-how in Agile or Scrum methodologies.

Why should you join us

We want you to be able to Be Your Best in your job – and we will support you in this. We’re a community that supports each other and works together to get things done. Collaboration is at the heart of how we operate: people and leaders are easy to approach and engage, and fresh ideas are always welcomed.

Our culture is friendly, forward-thinking, and focused on helping you grow. Here, you’ll have room to develop, contribute to something bigger, and feel recognized for the impact you make every day.

And what´s in it for you?

• Recognition & Rewards – Bonus programs and excellence awards.
• Continuous Learning – Development programs, coaching, and workshops.
• Wellbeing Focus – Flexible culture, health initiatives, and work-life balance.
• Purpose-Driven Work – Opportunities to contribute to sustainability and community projects.
• Fun & Connection – Team challenges, sports activities, and annual events.

Please notice that we are unable to provide sponsorship for this role. We look forward to hearing from you!