Tech Experience Specialist

Mosaic North America; Santa Monica (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with company match

Employee discount program

Tuition reimbursement

Bonus opportunities

AI tools access

Job summary

Mosaic Sales Solutions US Operating Co, LLC is seeking a full-time Sales Associate in Santa Monica to greet customers, listen to needs, and guide them to product solutions. You will demonstrate devices, onboard customers, and promote the brand as part of a collaborative team.

You will educate customers about features, participate in community events, and ensure a high-quality, engaging experience while meeting KPIs and maintaining displays.

Qualifications

• High School diploma or equivalent plus 2+ years of retail experience.
• Strong communication and presentation skills for individual or group interactions.
• Ability to understand consumer needs, promote excitement around brand ownership, and drive loyalty.
• Subject matter expert onsite for brand products through training and knowledge.

Responsibilities

• Greet customers and assess needs at entrance and direct them appropriately.
• Educate visitors on features and technical aspects of products.
• Lead engaging community education and workshops demonstrating devices and services.
• Maintain store display visuals and inventory integrity.
• Build trust and deliver a memorable, interactive consumer experience.

Skills

Communication skills

Presentation skills

Customer service

Product knowledge

Device onboarding

Multilingual (Spanish)

Education

High School diploma or equivalent

Retail experience 2+ years

Job description

Mosaic Sales Solutions US Operating Co, LLC is seeking a full-time Sales Associate in Santa Monica to greet customers, listen to needs, and guide them to product solutions. You will demonstrate devices, onboard customers, and promote the brand as part of a collaborative team.

You will educate customers about features, participate in community events, and ensure a high-quality, engaging experience while meeting KPIs and maintaining displays.