Tech-Driven Teller: Elevate Customer Banking Experience

Banco Santander (Brasil); Pennsylvania; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Bank is seeking a Full-Time Teller in Lawrence, MA to assist customers with a variety of banking needs and process transactions. You will handle cash, maintain accuracy, and provide excellent service while following bank policies and risk controls.

The role requires a high school diploma or GED, cash handling and customer service experience, and the ability to work flexible hours including weekends and evenings. Bilingual Spanish is a plus.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.

Responsibilities

• Assist customers with financial needs and process transactions.
• Provide exceptional service, minimize wait times, and help with banking needs.
• Process deposits, withdrawals, and transfers accurately.
• Handle cash and maintain balanced cash drawer.
• Adhere to bank policies, procedures, compliance and risk controls.

Skills

Cash handling

Customer service

Communication

Attention to detail

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Bank is seeking a Full-Time Teller in Lawrence, MA to assist customers with a variety of banking needs and process transactions. You will handle cash, maintain accuracy, and provide excellent service while following bank policies and risk controls.

The role requires a high school diploma or GED, cash handling and customer service experience, and the ability to work flexible hours including weekends and evenings. Bilingual Spanish is a plus.