Part-Time Teller: Elevate Customer Service & Cash Handling

Banco Santander SA; Massachusetts; On-site; USD 30,000 - 47,000; Part time

Job summary

Santander is seeking a Part Time Teller in Lowell, MA to help customers with a range of banking needs and to process transactions accurately. The role emphasizes service excellence, risk awareness and the use of digital tools to guide customers toward self-service options.

The position requires a high school diploma or GED and 6+ months of cash handling and customer service experience, with potential shifts including weekends and evenings.

Qualifications

• Requires high school diploma or GED.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate risk concerns to the appropriate channels.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and flexible to support nearby branches.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Attention to detail

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Part Time Teller in Lowell, MA to help customers with a range of banking needs and to process transactions accurately. The role emphasizes service excellence, risk awareness and the use of digital tools to guide customers toward self-service options.

The position requires a high school diploma or GED and 6+ months of cash handling and customer service experience, with potential shifts including weekends and evenings.