Customer Banking Associate: Cash Handling & Service

Banco Santander SA; Lawrence (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Lawrence, MA is seeking a Full Time Teller to assist customers with a variety of financial needs and conduct transactions. You will welcome customers, handle cash, and maintain a balanced drawer while delivering excellent service.

The role requires 6+ months in cash handling and customer service, plus a high school diploma or GED. Some roles may involve weekends or evenings and occasional cross-selling of Santander products.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Follow policies, procedures and maintain accuracy in a fast-paced environment.
• Ability to use digital tools to assist customers.

Responsibilities

• Process deposits, withdrawals, transfers and other transactions.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and resolve concerns.
• Identify opportunities to cross-sell bank products.
• Adhere to bank policies, risk and compliance procedures.

Skills

Cash handling

Customer service

Attention to detail

Communication

Digital tools

Education

High school diploma or GED

Job description

Banco Santander SA in Lawrence, MA is seeking a Full Time Teller to assist customers with a variety of financial needs and conduct transactions. You will welcome customers, handle cash, and maintain a balanced drawer while delivering excellent service.

The role requires 6+ months in cash handling and customer service, plus a high school diploma or GED. Some roles may involve weekends or evenings and occasional cross-selling of Santander products.