Tech Desk Support Pro - Windows, Networking & Security

Gebhart Holdings; Wabash (IN); On-site; USD 46,000 - 62,000; Full time

Job summary

Gebhart Holdings in Indiana seeks an IT Desktop Support Specialist to provide day-to-day technical assistance to employees across divisions, keeping systems secure and reliable. The Specialist resolves support tickets; installs and maintains computers, peripherals, and software; and supports connectivity, licensing, security, network cabling, backups, and cellular/VoIP services.

The Specialist serves as a first point of contact for internal customers and escalates issues to senior staff or

Qualifications

• Proficiency with Windows Desktop and Server, AD, Policy, and networking components.
• Experience supporting end users and resolving tickets in a structured ITSM workflow.
• Industry certifications are a plus but not required.

Responsibilities

• Respond to, troubleshoot, and resolve IT tickets promptly and document each step.
• Install, configure, and maintain computers, OS, and software for users.
• Administer backups for servers and workstations, monitor and verify data integrity.

Skills

Windows Desktop

Windows Server

Active Directory

Group Policy

SharePoint/365

Networking

Communication

Multitasking

Time management

Education

Associate degree in IT/CS/IS

Job description

Gebhart Holdings in Indiana seeks an IT Desktop Support Specialist to provide day-to-day technical assistance to employees across divisions, keeping systems secure and reliable. The Specialist resolves support tickets; installs and maintains computers, peripherals, and software; and supports connectivity, licensing, security, network cabling, backups, and cellular/VoIP services.

The Specialist serves as a first point of contact for internal customers and escalates issues to senior staff or