Tech Center Assistant - Community Tech Lab (Part-Time)

Bexar County PA; United States; On-site; USD 24,000 - 28,000; Part time

Job summary

Bexar County Bibliotech Center seeks a part-time Technical Center Assistant to support residents with computers, printers, and devices. You will open/close the Center, maintain study spaces, and assist with administrative tasks while providing friendly customer service.

The role includes troubleshooting basic hardware/software, guiding users, and performing duties to ensure smooth Center operations and community outreach.

Qualifications

• High School diploma or GED with college coursework or related experience.
• Experience delivering good customer service to diverse users.
• Ability to communicate clearly, both verbally and in writing.
• Basic troubleshooting of computer hardware/software and related devices.

Responsibilities

• Open and close computer labs per schedules and reservations.
• Assist users with Center hardware/software and applications.
• Provide library tours and educational community presentations.
• Set up and break down for events to drive enrollment and inform patrons.
• Escalate hardware/software issues to the appropriate County department or vendors.
• Maintain the Center’s equipment and reservation calendar.
• Answer phones and process voicemails; respond to general questions.

Skills

Customer service

Problem solving

Communication skills

Independent work

Education

High School diploma or GED

Tools

Word processing

Spreadsheet

Database knowledge

Job description

Bexar County Bibliotech Center seeks a part-time Technical Center Assistant to support residents with computers, printers, and devices. You will open/close the Center, maintain study spaces, and assist with administrative tasks while providing friendly customer service.

The role includes troubleshooting basic hardware/software, guiding users, and performing duties to ensure smooth Center operations and community outreach.