Team Trainer & Shift Leader

Fulenwider Group; Delray Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

KFC in Delray Beach, FL is seeking a Team Trainer to support crew members in roles such as cashier and drive-thru. You will be the go-to person on shift, resolving issues and helping the team deliver fast, friendly service.

You will lead trainings, coach new procedures, and monitor standards. The role emphasizes teamwork, guest satisfaction, food safety, and accurate order fulfillment, with pre-shift huddles and scheduling responsibilities.

Qualifications

• Experience in training employees and coaching teams.
• Strong guest service orientation and problem-solving skills.
• Ability to lead shift-based training and ensure standards are met.

Responsibilities

• Training: Cross-training current employees and coaching new procedures.
• Oversight: Supervising team members when the manager is not present.
• Customer satisfaction: Ensuring guest satisfaction and timely service.
• Leadership: Guiding and growing the team on shift.
• Standards: Maintaining consistency in service, food quality, and orders.
• Pre-shift huddles or meetings; Scheduling.

Skills

Customer Service

Team Leadership

Training & Coaching

Communication

Problem Solving

Job description

KFC in Delray Beach, FL is seeking a Team Trainer to support crew members in roles such as cashier and drive-thru. You will be the go-to person on shift, resolving issues and helping the team deliver fast, friendly service.

You will lead trainings, coach new procedures, and monitor standards. The role emphasizes teamwork, guest satisfaction, food safety, and accurate order fulfillment, with pre-shift huddles and scheduling responsibilities.