Team Trainer & Shift Coach

Fulenwider Group; Oakland Park (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

KFC in Oakland Park, FL is seeking a Team Trainer to train staff across cashier, drive-thru and other roles, serving as the shift's go-to person. You will lead cross-training, coach new processes, ensure food safety and guest satisfaction, and help grow the team while upholding standards.

As a Team Trainer, you’ll drive performance, mentor teammates, and support daily operations to deliver great guest experiences in a fast-paced environment.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

KFC in Oakland Park, FL is seeking a Team Trainer to train staff across cashier, drive-thru and other roles, serving as the shift's go-to person. You will lead cross-training, coach new processes, ensure food safety and guest satisfaction, and help grow the team while upholding standards.

As a Team Trainer, you’ll drive performance, mentor teammates, and support daily operations to deliver great guest experiences in a fast-paced environment.