Shift Lead & Team Training Coach

Fulenwider Group; Miami Gardens, Norland (FL, FL); On-site; USD 30,000 - 42,000; Full time

Job summary

KFC Miami Gardens is seeking a Team Trainer to support shift operations in Miami Gardens, FL. You’ll train new employees, lead by example, and be the go-to person on the floor to resolve issues and ensure smooth service during each shift.

You’ll motivate a friendly, dependable crew, oversee team members when the manager is away, coach cross-training, and help maintain food safety, quality, and consistent standards across dining and takeout.

Qualifications

• Experience training new employees.
• Ability to lead during shifts when the manager is absent.
• Strong focus on guest service.
• Team-oriented and dependable.
• Comfortable coaching and guiding staff.

Responsibilities

• Conduct cross-training of current employees and coach new staff.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction.
• Guide and grow the team.
• Uphold standards and consistency across the crew.
• Lead pre-shift huddles or meetings.
• Assist scheduling.
• Monitor food cost and cost controls.
• Prepare productivity reports.
• Maintain functional aisle and dining room setups.
• Ensure food safety, quality, and order accuracy.

Skills

Training delivery

Leadership

Customer service

Teamwork

Problem solving

Job description

KFC Miami Gardens is seeking a Team Trainer to support shift operations in Miami Gardens, FL. You’ll train new employees, lead by example, and be the go-to person on the floor to resolve issues and ensure smooth service during each shift.

You’ll motivate a friendly, dependable crew, oversee team members when the manager is away, coach cross-training, and help maintain food safety, quality, and consistent standards across dining and takeout.